The Team

Mike Dendy, MHA/MBA

Mike Dendy, MHA/MBA

Vice Chairman/CEO

Mike joined AMPS as Chief Executive Officer in February 2005.
Mike is first and foremost a consultant, visionary, writer and teacher specializing in strategy in the payment integrity space. As a recognized thought leader Mike’s educational yet entertaining style has made him one of the most visible and requested spokespeople helping self insured employers protect their bottom lines. He has been interviewed by national media including the Wall Street Journal, the New York Times, Time Magazine, Bloomberg and Business Insurance, and was awarded the 2014 Professional Achievement Award by Georgia State University Institute of Health Administration.

Thomas Castleberry

Thomas Castleberry

Chairman

In February 2005, Tom founded AMPS as a division of Anasazi Medical Payment Solutions by acquisition of all the assets of Eldorado Services Group of Akron, Ohio.

Tom has over 45 years experience as a system developer, consultant, corporate executive and entrepreneur. Upon graduation from the University of California in 1955, he served as 2nd Lieutenant, US Army and then in various system development positions with Pacific Telephone and California-Western States Life Insurance.
Subsequently, Tom joined Touche Ross as a system consultant for several years. He served as Vice President of Systems at Crocker Citizens National Bank, than the 13th largest in the world. In 1974, Tom founded Micor with Ramada Inns and created the first ATM system in the country for the state of Nebraska (NETS), developed and implemented the first nationwide medical authorization system for Blue Cross Blue Shield, and the then largest hosted hotel reservation system as Application Service Provider.
In 2000, Tom joined Eldorado Computing with its founder and long time associate, Zane Bell, where Tom served as Chairman and was a significant investor. They transformed this health benefits management company from a license to recurring revenue model as an ASP. MphasiS acquired Eldorado in 2005 and Tom retired from Eldorado in 2012.

James Delaney, MPH

James Delaney, MPH

Chief Knowledge Officer

Jim joined AMPS as Chief Operating Officer in February 2005.
Jim is a seasoned executive with extensive leadership experience in strategic planning, systems development, and project management. Most recently Jim served as VP for Acquisitions and Integration with PrimeHealth Holdings, Inc. In that capacity, Jim co-authored the business plan for the company and identified initial acquisition targets. He led the successful completion of due diligence and valuation resulting in definitive purchase agreement for initial acquisitions and acquisition targets. Jim had lead responsibility for all integration planning and oversight. He significantly reduced overhead, improved operational efficiencies, and consolidated all IT support.

Prior to the start of PrimeHealth Holdings, Jim was the Vice President of Managed Care Technology for MedAdmin Solutions, Inc., a Georgia TPA that has administered ERISA and managed care benefit plans for 20 years. In that capacity, Jim was responsible for setting the technology direction and development plan for technology that supported insurance and managed care products and services. He was responsible for day-to-day oversight and directed the support of all applications, hardware, and security for two medical claims systems with more than eighty users and more than $135,000,000 in paid transactions per year.

Prior to joining MedAdmin Solutions, Jim held staff or consulting positions with numerous health and managed care companies including AmeriChoice HMO, Medicare Secure Choice HMO (Atlanta), Pharmaceutical Care Management, Inc. (Charleston, SC), the Georgia Medical Care Foundation, and the Emory University School of Public Health, and United HealthCare. While at United HealthCare of Georgia, Jim was the Director of Health Care Evaluation/Economics and had responsibility for plan-wide performance evaluation.

Jim earned his undergraduate degree in Pharmaceutical Medicine from Mercer University and a Masters in Health Management and Planning from Emory University.

Kirk Fallbacher

Kirk Fallbacher

COO/CTO

Kirk joined AMPS as COO/CTO in 2016 and is responsible for daily operations, technology and all services. Kirk is a seasoned technology executive with over 20 years experience serving Healthcare and Insurance, combined with in-depth expertise in IT strategy, service delivery, enterprise integration, application development and analytic solutions

A former Partner of Netrix LLC, a full service IT consulting firm, Kirk’s responsibilities included leading the Software and Healthcare Practices, specializing in Healthcare Decision Support Systems, Clinical Integration, eHealth Implementations, Portals and Business Intelligence.

Kirk has also served in leadership roles at several consulting and software firms that in some capacity have all served the healthcare market. His past positions range from executive management to technology leadership, as President of NVISIA, a boutique consulting firm; CTO/COO of Swingtide, a management consulting firm; President of Geneva software, a systems software vendor acquired by Platinum Technology; Vice President of Preferred Systems, a systems software vendor acquired by Computer Associates; Manager at Ernst & Young; and Engineer at Novell, Inc.

His past clients have included multi-facility Integrated Delivery Networks, Children’s Hospitals, Community Hospitals, Physician Groups, National Payers and Healthcare IT Vendors.
Kirk holds an undergraduate degree in Computer Science and Mathematics, Western Illinois University, Cum Laude. He also serves on the 2016 Healthcare Advisory Board for Ingram Micro and has previously served as a Founding Board Member of the Bonfield Express Foundation and a Board Member of District 58 Education Foundation.

Mark Medvedeff, MD

Mark Medvedeff, MD

CMO

Mark served our predecessor company as Medical Director for several years and assumed the roll of Chief Medical Officer in April 2005.
From 1978 until 1997, Mark practiced emergency medicine full time and was the Medical Director for three Emergency Departments. He contributed significantly to the clinical management and Utilization Review processes for two local hospitals by his participation on multiple management committees.

From 1992 until 1996, Dr. Medvedeff served as Senior Medical Officer and Assistant to the President with Coastal Emergency Services with responsibility for 450 contracts and 3000 physicians. Marks responsibilities included developing and implementing QA and UR programs, physician reeducation and retraining programs, developing self-coding software programs for emergency department charting.

Since 1997 Mark has supported several third party administrators by providing large claim review, as well as appeals and eligibility review. Additionally, he was regularly called upon to provide independent claim review services to corporations, health insurance providers and individuals.

Dr. Medvedeff received his undergraduate degree from Ohio State University and his M.D. from Ohio State University College of Medicine in 1976. Following medical school, Mark completed his post-graduate training at the Akron City Hospital, Akron, Ohio.

John Powers

John Powers

EVP of Sales & Marketing

As one of the most visible healthcare cost management experts John has lectured across the nation and at international conferences on five continents. He has been interviewed by national media including A & Es Investigative Reports, Dateline NBC, 60 minutes, Business Insurance, Claims Magazine and the New York Times. John is the coauthor of Surveillance Risk Management 101 and the author of Greenhorn Traveler. He is widely known as one of the most successful fraud investigators in the industry having conducted investigations in all 50 states and over 120 countries internationally.

Karen OBrien, RN

Karen OBrien, RN

VP of Client Services

Prior to joining AMPS, Karen worked as a Patient Financial Services Representative for WellStar Health System, a large healthcare system in Atlanta. In that capacity, she worked with patients and insurance representatives to resolve billing and payment issues. Karens experience includes four years with GlobalCare, a large claims repricing aggregator. In her position as Manager of Claims Administration, Karen worked with the technology team and programmers to design an in-house claims repricing system to facilitate the companys business expansion from travel care to claims repricing. She organized and managed the claim-repricing department and recruited and trained customer service and support staff. Under Karens direction, the company transitioned from a manual to an automated process within 5 months of her start date and experienced its first break-even month within 9 months of her start date. Karen also spent 6 years with National Cardiovascular Network (NCN), a nationwide Centers of Excellence for cardiovascular care. With NCN, she used her expertise to organize provider site visits and a network-wide conference call that increased claim identification by 175% in the next 6 months. Additionally, Karen has experience in operational management with other provider and payer organizations, including several years with a TPA where she worked through the ranks from Claims Analyst to Director of Operations in her tenure there. Karen is a graduate of Columbus School of Nursing, St. Anthonys Hospital in Columbus, OH and spent three years as a pediatric nurse before venturing in to health care in a role other than bedside nursing.